Frequently Asked Questions

BettorDeal is a revolutionary rewards app that lets you earn BettorCredits by shopping at participating merchants. These credits can be used to enter exciting contests centered around sports events and entertainment shows, giving you the chance to win cash prizes. It's a fun alternative to traditional cashback programs.

Download the BettorDeal app from the Apple App Store or Google Play Store. You can sign up using your email and password, or use federated login options like Google or Apple for quick and secure registration.

Yes! BettorDeal is completely free to download and use. There are no membership fees, subscription costs, or hidden charges. You only use your BettorCredits (earned from shopping) to enter contests.

BettorDeal is available as a mobile app for both iOS and Android devices. We also have a web platform for merchants to manage their deals and view analytics.

You earn BettorCredits by making purchases at participating merchants after activating their deals. Each deal specifies a percentage of BettorCredits you'll earn based on your purchase amount. For example, a 10% deal on a $100 purchase would earn you 10 BettorCredits.

Deals are special offers from merchants that specify the percentage of BettorCredits you can earn. Each deal has a start date, expiration date, and a specific BettorCredit percentage. You must activate a deal before making a purchase to earn credits.

BettorCredits are automatically awarded to your account once your purchase is verified through our secure Plaid integration. This typically happens within minutes of your transaction, though some merchants may have longer processing times.

BettorCredits do not expire as long as your account remains active. However, we recommend using them regularly to enter contests and maximize your chances of winning.

No, BettorCredits are non-transferable and can only be used by the account holder who earned them.

There's no limit to how many BettorCredits you can earn! The more you shop at participating merchants, the more credits you accumulate for contest entries.

Linking your bank account through Plaid allows us to automatically track your purchases at participating merchants and award BettorCredits. It also enables us to deposit your winnings directly to your account.

Yes, absolutely. We use Plaid, an industry-leading financial services company used by thousands of apps. Plaid uses bank-level encryption and security protocols. We never see or store your banking credentials.

We only see transaction data necessary to verify purchases at participating merchants. We cannot see your account balance, make withdrawals, or access sensitive personal information.

Currently, you can link one primary bank account with associated credit or debit cards. This helps ensure accurate tracking of your purchases and credits.

We take data security seriously. All data is encrypted in transit and at rest. We comply with industry-standard security practices and never sell your personal information to third parties.

Contests are based on sports events or entertainment shows. You use BettorCredits to enter and answer questions about the event. Winners are determined by correct answers and precision on open-ended questions. Cash prizes are awarded based on your performance and the contest payout structure.

We offer contests for major sports events (NFL, NBA, MLB, etc.) and popular entertainment shows (reality TV, award shows, etc.). New contests are added regularly to match current events and seasons.

Winners are determined through a multi-step process: First, multiple-choice questions filter participants. Then, open-ended questions (like predicting exact scores) provide fine-tuning. If there's still a tie, the order of entry serves as the final tiebreaker.

Your odds depend on the contest payout structure and number of participants. Contests can pay out to the top 1%, 2%, 5%, 10%, 20%, 25%, or 50% of participants, with different prize amounts for each tier.

Yes! You can enter as many contests as you have BettorCredits for. Diversifying your entries across different contests can increase your overall chances of winning.

Contest results are typically announced shortly after the event concludes and an administrator verifies the outcomes. You'll be notified immediately if you've won.

Winnings depend on how many BettorCredits you wager and the contest payout tier. For example, if you wager 10 BettorCredits in a "Top 10% - $10 per credit" contest and win, you'd receive $100.

Yes! If you earn a high percentage of BettorCredits from a deal and win a contest with favorable payouts, you can potentially win more cash than your original purchase amount.

Winnings are deposited directly to your linked bank account. Once a contest is finalized and you're confirmed as a winner, the funds are immediately available for withdrawal.

Once you initiate a withdrawal, funds typically arrive in your bank account within 1-3 business days, depending on your bank's processing times.

Please check the app for current minimum withdrawal requirements, as these may vary based on payment processing fees and regulations.

BettorDeal strives to keep fees minimal. Any applicable fees will be clearly displayed before you confirm a withdrawal.

Yes, contest winnings may be subject to taxes based on your jurisdiction. We recommend consulting with a tax professional regarding your specific situation. We'll provide necessary tax documentation for winnings above certain thresholds.

Contact our partnerships team to get started. We'll set up your merchant account, provide access to our merchant portal, and help you create your first deals to start driving customer engagement.

BettorDeal operates on a commission-based model. You only pay when customers make purchases through our platform. The commission rate is 1.5x the BettorCredit percentage you offer (e.g., offering 10% BettorCredits means a 15% commission).

Our merchant portal allows you to create deals, set commission percentages, define start/end dates, and track performance. You have full control over your promotional strategy.

You'll have access to comprehensive analytics including deal performance, customer engagement metrics, conversion rates, and aggregate transaction data to help optimize your marketing efforts.

Merchants receive bi-weekly invoices detailing commissions accrued from deals. Our transparent invoicing ensures you always know exactly what you're paying for.

Yes! You can run multiple deals with different BettorCredit percentages and durations to target various customer segments or promote different products/services.

Our unique contest-based rewards system attracts engaged users who actively seek out deals. Studies show 80% of consumers would visit new stores for cashback offers, and we make the experience even more exciting.

We provide onboarding support, training on the merchant portal, marketing materials, and ongoing account management to ensure you maximize the value of our partnership.

No, BettorDeal operates as a sweepstakes platform with Alternative Methods of Entry (AMOE), which is legally distinct from gambling. Our contests are games of skill combined with chance, and no purchase is necessary to enter.

BettorDeal is launching in Pittsburgh, PA, with plans to expand across the United States. We comply with all local and state regulations in each jurisdiction where we operate.

All contests are administered transparently with predetermined payout structures. Our technology prevents simultaneous entries to ensure fair tie-breaking, and results are verified by administrators before payouts.

We have a comprehensive dispute resolution process outlined in our Terms & Conditions. Our support team investigates all concerns thoroughly and fairly.

First, ensure you activated the deal before making the purchase and that it was within the deal's valid dates. If everything was correct, contact our support team with your transaction details for assistance.

Common issues include: incorrect login credentials, two-factor authentication problems, or your bank not being supported by Plaid. Try updating your bank app, ensuring your credentials are correct, or contacting support for alternatives.

Try these steps: 1) Update to the latest app version, 2) Clear the app cache, 3) Restart your device, 4) Ensure you have a stable internet connection. If issues persist, contact our support team.

Use the "Forgot Password" link on the login screen. Enter your email address, and we'll send you instructions to reset your password securely.

Yes, you can request account deletion through the app settings or by contacting support. Note that you'll forfeit any unused BettorCredits and pending winnings.